FAQs

You ask. We'll answer all your questions about staffing and recruiting.


Explore the inner workings of Hire Profile and find out how creative placement and recruiting really works.
  • Do I have to pay a fee to be placed by Hire Profile?

    No, talent placed by Hire Profile do not pay a fee for our services. The clients who use Hire Profile to find Atlanta’s best creative talent pay us for the expertise and service we provide to them.

  • How long will it take to hear from Hire Profile?

    If you are a fit for any of our current openings, Hire Profile will contact you immediately. Our recruiters are focused on sourcing and matching the open positions and freelance projects our clients have engaged us to fill.

  • When will I have a personal interview with a Hire Profile recruiter?

    We would love to interview everyone personally. However, realistically we will only be able to interview people as they become a candidate for an upcoming opportunity. We also utilize Skype, so please be sure to let us know your Skype name!

  • Why is a recruiter calling me to change my resume?

    We see a lot of resumes. Often we have helpful advice to make your experience show in the best light possible. We never ask you to lie or fabricate any material information. Resumes that have formatting issues, omit dates of employment and education or are an embedded PDF will be sent back to you for reworking. Oh, and it’s spelled “QuarkXPress” in case you want to check for this now.

  • Why do I have to send samples? I have my own Website.

    You need to send separate samples because we are not always able to send your personal URL to our clients. Also, we like to tailor our presentations to highlight only those samples that pertain to the opportunity at hand.

  • Should I tell Hire Profile if I am working with other recruiters?

    Yes. We’d like to know about all your job search efforts so we can tailor our efforts to meet your goals. Working with another recruiter does not hurt your chances of being placed by Hire Profile.

  • Do I need to tell Hire Profile about other opportunities I have submitted myself to?

    It is very important for us to know where you are already freelancing or interviewing so we do not send you there and create an issue for you, ourselves or the client.

  • How should I let Hire Profile know when my schedule changes, I have taken a full-time job or have moved?

    Please let us know of any changes in your schedule by updating your profile in our system. You can log-in here. If you don’t know or can’t remember your password, it may be that you don’t have one. Many of you were migrated from our previous system. If you run into trouble, please e-mail us and we’ll reset your password.

  • How am I paid?

    Hire Profile pays freelancers via direct deposit at the agreed upon hourly rate multiplied by the hours submitted on your timesheet entered into BigTime™, our online time tracking software. You will be given a login upon being placed on your first assignment with us. You will use this same login for each assignment you have.

    Your hours are due weekly, on Mondays by 12:00 p.m. (noon). We pay every two weeks on Wednesdays. Depending on which week you start, you will receive your first paycheck approximately 2 weeks after your hours are submitted. You may review our payment calendar here.

  • Does Hire Profile take out taxes from my paycheck?

    Most freelance talent placed by Hire Profile are considered 1099 independent contractors and Hire Profile does not take out any federal, state or local taxes. You will receive a 1099 at the end of year and are responsible for paying your own state and local taxes.

    Some freelancers will not qualify as an independent contractor. These individuals usually are those working on-site, full-time for one of our clients. They will be paid through a 3rd party payroll service and receive a W-2 at the end of the year.

    There is also a third category of worker – those individuals who are incorporated (or LLC) and work under a FEIN. This is a great way to avoid any hassles by the GDOL.

  • What if the client disputes my hours?

    Occasionally, the internal timekeeping system you may use at some clients may not match up with the Hire Profile timesheet you submit. If a client receives our invoice and disputes your hours with us, we will first check the client’s internal documentation or timekeeping system and then ask you to check or clarify your own records. In the event there is not a record of actual time kept or there is continued dispute, Hire Profile will work with both the client and talent to reach a mutually agreeable compromise. If the client disputes your hours due to unsatisfactory work, we will again try to reach a fair compromise between the parties, but we do not guarantee full payment if the client is left without useable work and is refusing to pay.

  • What If I miss the timesheet deadline?

    Your timesheet for the prior week is due by Monday at noon. If you know that you will miss the timesheet deadline, please call us or send an e-mail to billing@hire-profile.com and let us know when we can expect to receive it. Payroll and invoicing are done every Monday afternoon, so if we do not receive your timesheet by the noon deadline, it will be another week before we can submit your time, and that ultimately means it will take longer for you to get paid. It’s in everyone’s best interest to get your timesheet to us on time.

  • What if I show up to an assignment and they can’t use me after all?

    All of our clients have a 4-hour minimum billing requirement for freelance engagements. You will be paid for 4 hours in the event of an unexpected cancellation without notice. This does not apply if you are let go from the client due to performance issues or agree to work less than 4 hours at the initiation of the assignment.

  • What if I get to an assignment and the work isn’t what Hire Profile said it would be?

    In the rare occurrence that the work scope has changed, please call the Hire Profile agent that booked you immediately so we can contact the client directly and review the situation.

  • What if I get hurt while working on a Hire Profile assignment?

    If you are hurt while working on an assignment, please call Hire Profile immediately. Everyone who works on an assignment from home or at a client’s office is covered by our Worker’s Comp policy.

  • Should I check in with Hire Profile regularly to see what jobs they have open?

    The quickest way to find out about open jobs is to check the Hire Profile website and social media outlets such as Facebook and Twitter. The majority of our full-time opportunities are posted on Open Jobs. Of course, we will be happy to discuss any openings with your personally.

  • If I am interested in more than one job should I apply multiple times?

    You only need to register with Hire Profile one time. Your information will be stored in our database and you can update it at any time. You may apply to multiple jobs you see open on our site. The recruiter working on this opportunity will be notified of your interest.

  • If Hire Profile places me in a permanent position and then I leave, can Hire Profile help me find a new job?

    Our policy is that once we place you permanently and collect a fee for this service, we cannot place you again while still employed with that company. If you decide to leave on your own, we will be happy to re-enter you into our talent pool.

  • What should I do if a Hire Profile client calls and books me for work directly?

    Per the agreement you signed, any Hire Profile clients should book you through Hire Profile. If someone calls you directly, you must tell Hire Profile immediately.

  • What should I do if a Hire Profile client offers me a permanent job?

    Please immediately contact the agent who sent you out. The client has agreed to pay a placement fee to Hire Profile for everyone they hire that we introduced them to. This fee will not hurt your chances of being chosen or hired.

  • What do I do if Hire Profile contacts me about working for a client I already do work for or I have already interviewed with?

    Please tell us if you have already interviewed with a client when we call you to inquire about your availability and describe the company. We do not want to submit you to a client where you already have a working relationship. If you decide to accept such an assignment through us anyway, then all work must continue to go through Hire Profile going forward.

  • If I’m on assignment with Hire Profile and have free time, can I do personal work?

    No. You are being paid to be at the client’s site to perform their requested tasks. If you have free time, inquire if there is anything else you can be doing to help them.

  • What is your policy about using a client’s equipment, phones, copiers and printers?

    Don’t. Only use their equipment and supplies for the work they are asking you to do. Please keep your cell phone on vibrate and take any calls outside or in a private area. Don’t use IM or add any software to their computers or change the settings in any way without your supervisor’s permission.

  • If Hire Profile books me for a freelance assignment and I’m going to be late for any reason (traffic, illness, car troubles, etc), what do I do?

    Please call the Hire Profile agent who sent you on assignment. They will notify the client you are going to be late. If, for any reason, you are unable to make it at all, please call Hire Profile immediately so we can send someone else to the client in your absence.